Frustrating Salesmen (and Saleswomen)

I'm not a fan of salespeople in general. There are only a few career sales people that I have run across over the years that have impressed me with their professionalism. Two of them (believe it or not) were new car saleswomen, and that is because I did my research before buying my cars and specifically asked to deal with a woman. One particulary good salesperson was more interested in building relationships, and that is what made him a great guy. We are still friends today, even though our professional relationship ended years ago.

Today I had the "pleasure" of dealing with a salesman who came to call on my mother to fit her for an orthopedic contraption that goes in her shoe. After quickly pulling a model out of his bag, he tied it on, had her walk a few steps and then pretty much quickly got out the door because his cell phone was ringing. I asked for literature about the product and/or instructions. (There were none.) Nor did he instruct her how to put it on. (I'm sure there must be a trick or two.)

I tried to show her how to use it, but I was also having difficulty, so I can imagine this device will end up not being used because the salesperson failed to fulfill his obligation to make sure all questions were answered and the product demonstrated before he slinked away.

I will be calling his company after I speak with my mother's physical therapist, since she initiated the referral.

Where have all the good salespeople gone?